Payment & Invoicing

Payments

• Which payment methods are there?
• Why have I received a payment reminder?
• Do you have a voucher code for me?
• How can I use a voucher code?

Invoices

• When will I receive my invoice?
• Can I enter a PO Box as an invoice address?
• Where can I find my invoice?
• How can I change the invoice address?

Refunds

• What should I do in case I paid twice?
• When can I expect my refund back?

VAT

• Do I need to pay VAT?
• Is VAT listed separately on my invoice?