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  2. Payment & Invoicing

Payment & Invoicing

Payments

  • Which payment methods are there?
  • Why have I received a payment reminder?
  • Do you have a voucher code for me?
  • How can I use a voucher code?

Invoices

  • When will I receive my invoice?
  • Can I enter a PO Box as an invoice address?
  • Where can I find my invoice?
  • How can I change the invoice address?

Refunds

  • What should I do in case I paid twice?
  • When can I expect my refund back?

VAT

  • Do I need to pay VAT?
  • Is VAT listed separately on my invoice?
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